Write to the Cairo desk on Hassan El Akbar Street
All inquiries reach the same inbox in the Mohandessin office. Card requests, corrections to published cards, planning-desk hour booking (Field Plus), press queries, institutional access, and general reader questions — every message is read in the working pass that morning or afternoon. Reply windows vary by tier: Open Cards within five working days, Notes Plus within two, Field Plus within one (same business day during your trip dates). Press queries get a one-business-day window regardless of subscription status.
The five most common reasons readers write to us are: requesting a card on a museum or excursion we have not yet covered; flagging a closure, restoration or ticket-price change in a published card; booking the Field Plus planning hour; asking the desk for a quick judgment between two competing day-plans; and proposing an institutional subscription. All five are welcome and the form below sorts each to the editor responsible for that beat without an internal handoff.
Use the form, or email directly
The form below posts to the same inbox as direct email. Use whichever you prefer — there is no difference in priority or routing. If you write directly, please use [email protected] with a clear subject line; a one-word subject like "correction", "card request", "planning hour", "press" or "institutional" helps the morning sort. We never sell, rent or share email addresses, and this site carries no advertising trackers, social pixels or behavioural analytics, so writing to the desk does not subscribe you to anything other than the immediate reply.
Required fields are marked with an asterisk. Phone is optional — we never call readers cold, and we only use the phone field when the planning-desk hour is booked and you have asked for a phone call rather than a video call. If your email service has aggressive spam filtering, please whitelist the muse-quick.sbs domain; we have seen replies caught in corporate filters more often than we would like.
What the next 24 hours look like
The form posts to the same inbox as direct email. There is no ticketing system, no automated robot reply and no spam-graded queue. An editor on duty reads incoming messages twice a day during the working week — once at 10:30 and once at 15:30 Cairo time — sorts them by topic, and either answers immediately or passes them to the editor responsible for that beat. The reply you receive comes from the editor who actually walked the site you are asking about.
Notes Plus and Field Plus subscribers are tagged in the inbox and their messages move to a faster queue. The volume of Field Plus planning-hour bookings is capped intentionally — we accept up to forty new planning-desk bookings per quarter so we can keep the same-business-day commitment honestly. If a quarter is full, we tell you up front and propose a starting date in the following quarter rather than overcommitting.
For corrections to a published card, the fastest route is the form with the subject "correction" or a direct email with the same subject. Engy Darwish, the fact-checker, picks these up first thing in the morning pass and the correction note appears at the top of the affected card, usually within 24 hours of receipt. Substantial corrections that change a recommendation or remove a tip carry attribution to the reader unless you prefer to remain anonymous.
If your inquiry is genuinely time-sensitive — for example you are arriving in Cairo within the next 48 hours and need urgent advice about a closure, a security adjustment or a sudden rotation change — mark the subject line "urgent" and we move the message to the front of the queue. Genuine urgent messages remain rare, perhaps two or three a month; we treat them seriously when they arrive. Misuse of the urgent flag is mostly self-correcting because the reply will say so.
Press inquiries — journalists or publications wanting to quote Muse Quick editors or cite our archive — should mark the subject line "press". We are happy to be quoted on the record and do not require sign-off rights. Academic citation requests with proper attribution are routinely granted, and the editorial desk will provide direct written quotes when asked. Image-rights inquiries are handled individually because the photographs in our cards are taken by editors during fieldwork and rights are managed per piece.